Customer reviews
Real reviews from ES customers, collected by Judge.me.
Rated 4.9 out of 5 from 2,806 reviews
- 2,654 reviews with 5 stars
- 86 reviews with 4 stars
- 32 reviews with 3 stars
- 20 reviews with 2 stars
- 14 reviews with 1 stars
Reviews are collected by Judge.me. “Verified Purchaser” means the reviewer's order was confirmed.
The 25 most recent, newest first.
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Great products and even better customer service!
Great products and even better customer service! Love this family business!
Amy D.Verified Purchaser
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I have loved everything I bought from enchanted string
I have loved everything I bought from enchanted string. Their mystery bracelet bags are awesome. They have great customer service. They have great quality products
Vanessa H.Verified Purchaser
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Great customer service and quality products
Great customer service and quality products. I have made several purchases and I’ve been super happy with everything.
Donya T.Verified Purchaser
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Best surprises ever!
I was absolutely delighted with my four scoops , stationary bundle. There were so many things and, such beautiful items! All of the journals were stunning! I'm a writer and I especially love the items I can use with my work!
Mary T.Verified Purchaser
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Fall Journal Bundle
I received my Fall Journal Bundle and I absolutely love it. I love all the different shades of brown and how coordinated everything was in the bundle. The painted bracelet was beautiful and the hand sanitizer smelled delicious. This was such a lovely bundle that I cannot wait to order another bundle. Give ES a try, you will not be disappointed.
Jennifer J.Verified Purchaser
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Pen Grab
I received my pen grab and I really love it. The journal was a beautiful space theme, and I received some very pretty glitter pens. The dinosaur pen was a big hit at work! I highly recommend Enchanted String if you like a good mystery pen grab.
Jennifer J.Verified Purchaser
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My happy place
I found ES 18 months ago and have been impressed with what they offer and what they do every day since then! I’ve not had issues with products, everything I have received is high quality. Products perfect for myself, my family, and gifting! 1000/10
Amy J.Verified Purchaser
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Enchanted String is everything they say they are
Enchanted String is everything they say they are, they know what they are doing! It is definitely worth the wait ! I did not do a video, and still got the nice things they give in the video. I added the Sunflower lamp and I love it. I loved everything that was in my scoop! Keep up the outstanding work ladies! Looking forward to my next order!!
Rebecca P.Verified Purchaser
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The Fall Bundle
The Fall Bundle is beautiful. I really enjoyed it. Thank you Enchanted String(Crystal, Mario, and Alina). Enchanted String is helping me to take care of myself in a difficult time.
Mary B.Verified Purchaser
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I loved
I loved everything
Shauna G.Verified Purchaser
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ES never fails to deliver awesome
ES never fails to deliver awesome, quality items.
Madonna W.Verified Purchaser
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Since finding the folks at Enchanted String I have been extremely happy
Since finding the folks at Enchanted String I have been extremely happy. Their products are top quality, the games are so much fun even if you are just watching and all of my orders have been excellent. Thank you so much for all you do.
Tamara J.Verified Purchaser
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Such an amazing assortment
Such an amazing assortment, they really think about their customers!
Amber T.Verified Purchaser
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Card wall
I was so happy to receive my box from the card wall. I didn’t win but I got some fun quality items.
Caren C.Verified Purchaser
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Love everything I get from them
Love everything I get from them ❤️❤️❤️
AnonymousVerified Purchaser
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Was such a delight to receive my order! Everything carefully and beautifully packaged
Was such a delight to receive my order! Everything carefully and beautifully packaged ,quality items. Definitely will be ordering them again!
Caterina K.Verified Purchaser
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Never again
Never again. I ordered got a bling fan. Plugged in to get charged and it started on fire. Got put on back burner I felt. This was a couple monthes ago and just got replacement today. Who spends money and gets it then can't even use it. I get it I didn't spend the big bucks. We just don't vibe and I'll leave it at that.
AnonymousVerified Purchaser
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Look forward to each package
I always look forward to this package--lots of items to enjoy and share.
Brenda D.Verified Purchaser
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Enchanted String has exceptional and beautiful items
Enchanted String has exceptional and beautiful items in the shop! ES fam are wonderful and kind and closely connected as a wonderful and fun community that we are able to connect participate and have fun especially during live shows! I highly recommend this shop as it does not disappoint! I was in amazement when I receive my items and I will definitely order more from Enchanted String! It really is a fantastic and great place to shop🥰🫶❤️
Jessica H.Verified Purchaser
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I love the items I received
I love the items I received. They are going to be used for Christmas gift giving.
CustomerksthyVerified Purchaser
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Crystal’s Monthly Subscription Box for August
Once again, Crystal knocked it out of the park with this month’s box. Every single item was amazing (I especially love the “grow your own mini cactus”….can’t wait to get that started). This is the best subscription box on the market….if you aren’t signed up, you’re missing out!
Cindy B.Verified Purchaser
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Wonderful shop with adorable stuff
Wonderful shop with adorable stuff. Great people. I am a repeat customer
Larisa B.Verified Purchaser
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Love everything I have received
Love everything I have received. Everything is high quality and beautiful. I have placed several orders, and I will definitely be placing more!
Lisa L.Verified Purchaser
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Crystals, July signature box! Everybody should have one!
I’m writing a review about the signature box that Crystal designed and I thoroughly enjoyed everything in the box! The bamboo organizer is at the top of my list! I need one for every room! It’s that great! But mainly I’m using it in my office. I love the little Adirondack chair phone holder. It’s working out great in my office also and the rope drink carrier is so unique. It has come in handy more than you would know! The Planner has beautiful colors, which is very important to me. It has a lot of spots to keep me organized and in line! Everything else is so loved and very useful and beautiful at the same time! Thank you, Crystal!
Beth D.Verified Purchaser
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Excellent experience with Enchanted String
I haven't had any issues with Enchanted String. They offer quality items, along with fun and creative live games. There isn't a better woman lead small business around.
Dorthea A.Verified Purchaser
The 25 most recent, newest first.
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Loved the purse
ToniVerified Purchaserabout Purse Mystery Box (1 Purse)
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My Ulitmate Mystery Scoop was everything that I
My Ultimate Mystery Scoop was everything that I wanted. Crystal was given some guidelines and she did very well. Thank you Crystal. My scoop was amazing.
Mary B.Verified Purchaserabout The Ultimate Mystery Scoop Experience
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As always very satisfied
YinaraVerified Purchaserabout The Number Wall
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Loved it all great quality
YinaraVerified Purchaserabout The Number Wall
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Loved it all
YinaraVerified Purchaserabout The Number Wall
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Loved all my items
YinaraVerified Purchaserabout The Number Wall
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As always everything was great
YinaraVerified Purchaserabout The Number Wall
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My husband loves these for his face! Great
My husband loves these for his face! Great product!!
Suanne W.Verified Purchaserabout Love + light Brightening Toner Pads - 60 count
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I just received my mystery purse box. IT IS BEAUTIFUL!!!!! The color is gorgeous & the inside is a good size. I’m so excited to use it❤️❤️❤️ I am never disappointed with anything marked mystery at Enchanted String! - Amy
AmydrumsVerified Purchaserabout Purse Mystery Box (1 Purse)
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Gorgeous items!! I loved everything!! Thank you so much Crystal and Mario as always!!🥰🫶❤️
JessicaVerified Purchaserabout The Number Wall
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Gorgeous mystery items a little bit of everything for a overload of joy🥰🫶🏻❤️
JessicaVerified Purchaserabout The Number Wall
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Beautiful bracelets. I always get get beautiful and quality stuff from enchanted string.
VanessaVerified Purchaserabout Bracelet Scoop
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Loved all of it! Already Ordered More!
Loved all of it! Would have been even more awesome if my kid hadn't taken most of it for himself and his friends! Yep, you read that correctly...there is plenty of stuff that even a boy can enjoy and his 4 favorite girl friends. Problem solved...I ordered 2 more bundles the big ones this time!!
DunstanVerified Purchaserabout Mystery Variety Scoops
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It’s cute
BethanyVerified Purchaserabout Balloon Dog Mechanical Pencil
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Great products and even better customer service!
Great products and even better customer service! Love this family business!
Amy D.Verified Purchaserabout Enchanted String
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I have loved everything I bought from enchanted string
I have loved everything I bought from enchanted string. Their mystery bracelet bags are awesome. They have great customer service. They have great quality products
Vanessa H.Verified Purchaserabout Enchanted String
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Love these eye masks, my eyes aren’t as puffy and
Love these eye masks, my eyes aren’t as puffy and my skin feels better
Vanessa H.Verified Purchaserabout Deep Collagen Melting Undereye Masks (10 ct)
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Not much to complain about
I don’t really have much to complain about. All of the items I received were pretty nice. I loved so many of them. The stationary things are great. Love the tumbler, phone charm, purse, mirror, etc. Everything by else is fine. I don’t see any issues. Pretty nice items.
The whole point of the “mystery,” whether it’s scoops, bundles, whatever, is that it’s a mystery. You’re taking a chance on getting something you’ll like. This is something I completely understand. And if there’s something I’m not fond of, I’m not going to write a poor review about it. It’s part of the experience. Not everything is going to be perfect for me. And there’s inevitably going to be something I don’t like, need, or use. That’s okay. Again… it’s all part of the “mystery” and “experience.”
I will say that the information on the website when ordering is fairly clear. The emails sent out after ordering are detailed. And the wait times for shipping are normal and consistent with other scoop/mystery order sites.
The only thing I am not super happy with is that I purchased the video/media reveal. It was more expensive than the other sites I’ve used and it takes away from the experience some when you’ve received your packages before the video is posted. I’ve been checking the Facebook page constantly looking for the video. I was out of town when my package was delivered. So I was still waiting to see what was curated for me anyway.
It’s not that big of a deal. But it kind of defeats the purpose for me. With that being said… it is listed on their website. It shows the information about the videos/postings and I was fully aware of that when I purchased. Next time, I wouldn’t do the video add on. It’s just a bit too expensive for me to pay to view the “mystery” when I’ve already received the items.
Again, that’s not on them. This is mainly on me. I enjoy watching the videos. And it seems like the games/lives are fun. There’s a lot of them, though. I find myself looking for more videos of the mystery scoops and enchanted balls.
I would order again. I liked my experience for the most part. Just find hard to swallow that expense for the video after the fact. That’s on me, though. Video/picture charge could be adjusted so that the experience of getting the video/picture after receiving the package is actually worth it. This is just my opinion though. Do with that what you will.
It’s pretty great otherwise.Tamara S.Verified Purchaserabout The Ultimate Mystery Scoop Experience
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Love it!
Love it!
JacquieVerified Purchaserabout Autumn Fall Leaf Pumpkin Beaded Bracelet
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Hydro Jelly Eye Cream
I’m loving this eye cream! It definitely works to bring down under eye puffiness and reduce dark circles.
Melissa B.Verified Purchaserabout Brighten + Depuff Vitamin C Hydro-Jelly Eye Cream
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I love all the wonderful items from the Enchanted Balls play. I can’t wait to use them. Thank you.
PatriciaVerified Purchaserabout Enchanted Balls
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You see it as it says no words are left to say GORGEOUS!!!❤️❤️❤️❤️
JessicaVerified Purchaserabout "No F*cks Left to Give" Sticker
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Great spunky and gorgeous pocket journal 🥰🫶
JessicaVerified Purchaserabout Pretty B*tch Leatherette Pocket Journal
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Love the sassy in this gorgeous trinket tray🥰🫶❤️
JessicaVerified Purchaserabout Where Are My F*cking Things Trinket Tray
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Very pretty square trinket tray to hold my important little things❤️❤️
JessicaVerified Purchaserabout Square Trinket Tray Bless Your Heart
