Ships within 5 business days

Enchanted Balls
Enchanted Balls
Our mystery ball game, where a blue ball means bonus surprises
This week's scooping video add-ons are full. Check back Monday!
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- Packed with Love by Our Family
- 19,000+ Orders & Counting
- Shipped with Care from Our Florida Shop
Description
Please note: Enchanted Balls is not the same as The Ultimate Mystery Scoop Experience. This is our mystery ball game, described below.
Here's how it works: we spin three mystery balls just for you. Each one reveals a surprise, and if a blue ball drops during your play, that means bonus items are headed your way.
Blue balls are where the magic happens. Depending on what's inside, you could unlock 1, 2, or 3 extra spins for additional mystery items — or hit the Wheel Spin, where we spin our wheel on your behalf for up to 5 extra mystery items. Blue balls can stack, so there's no cap on how many extras you can walk away with.
Every ball could reveal anything from jewelry, tumblers, and Vera Bradley items to beauty essentials, home décor, candles, journals, Squishmallows, and so much more. The variety is part of the fun — you genuinely never know what's coming.
Choose your way to play:
- Guaranteed 3 Items — a minimum of 3 mystery items, with the chance to unlock more through blue balls. Most players walk away with 3–6 items, but there's always a chance for more.
- Guaranteed 4 Items — exactly 4 items, no variables.
- ALTHOUGH WE TRY TO ACCOMMODATE REQUESTS, THIS GAME BY NATURE DOES NOT ALLOW CUSTOMIZATIONS.*
Want to watch yours? Tick the video box under the Add to Bag button.
Perfect for treating yourself or gifting someone who loves a good surprise.
About the Game
How does this work?
We spin three mystery balls just for you — each one reveals a surprise item. If a blue ball drops during your play, bonus items are headed your way! Blue balls contain 1, 2, or 3 extra spins for additional mystery items, or a Wheel Spin where we spin our wheel on your behalf for up to 5 extra items. Blue balls can stack, so there's no cap on how many extras you can walk away with.
What do I get?
If you choose the Guaranteed 3 Items option, you will receive a minimum of 3 mystery items. If a blue ball drops during your play, you will receive additional items based on what's revealed. Most players walk away with 3-6 items, but there's always a chance for more. If you choose the Guaranteed 4 Items option, you will receive exactly 4 items with no ability to receive additional items.
How are swaps and duplicates handled?
We are unable to swap one item for another by request during or after your play. If a duplicate item is spun during your play, we will always re-spin automatically. If multiple plays are purchased and spun separately, duplicates will be allowed. Specific item requests will not be granted.
Can I make special requests?
Specific item requests will not be granted. Please let us know in your order notes if there are any allergy concerns.
Videos
When will my video be posted?
A recording of your play will be posted to our social media typically within 15 business days of your order fulfillment. Videos are available on the Guaranteed 3 Items option.
Can you hold my order so I can watch the video first?
You may receive your package prior to your video being posted. If you'd like to see your video first, please hold onto your unopened package until you've watched it. We are unable to hold packages at our location due to space restrictions.
What if I don't want a video?
Your items will be determined and shipped to you as a complete surprise.
Live Shows
Do you offer this as part of a live show?
Yes! When available, you get the opportunity to watch your items revealed in real time while participating in our live show with the ever-growing Enchanted Fam!
International Orders
Does this product ship internationally?
We no longer ship this product internationally due to the variety of item types included.
Shipping
How long does processing take?
Orders without a video add-on ship within 5 business days. For orders placed on weekends or holidays, the count begins the next business day.
Orders with a video add-on take 2 weeks or longer. We usually ship every part of an order at the same time, so the whole order ships once the video is recorded. Please allow up to 15 business days after your order ships for your video to be posted online.
Live show items ship after the show date listed on the product.
Print-on-demand apparel is made to order by our print partner and ships separately from the rest of your order.
How do you ship?
We ship primarily via USPS and UPS from our Florida home base. Once your order ships, you'll receive a tracking number by email.
When will my order arrive?
Most orders arrive within 3-5 business days after shipping. Delivery times may vary during holidays or high-volume periods.
A quick note on carrier delays
While we do everything we can to get your order out the door fast, we're not able to control carrier delays once a package is in transit. If you have any questions before ordering, feel free to reach out. We're always happy to help!
Can I change my shipping address after ordering?
Please double-check your shipping address at checkout. We're unable to make changes once an order has shipped.

A peek at what goes in
Examples of what we pack. Yours will have its own colors and designs.






Enchanted Balls Reviews
I was so pleasantly surprised when I received my box the whole thing made me smile. They went above and beyond to make it a beautiful box. I will be buying from them again and again and again. Thank you for an exceptional experience
I love all the wonderful items from the Enchanted Balls play. I can’t wait to use them. Thank you.
The items received were good. The video delay is not okay. I’ve had my stuff for a week and a half and no video has been posted. I don’t even want it anymore since I know what’s in the box. I won’t order from here again.
Hi Gail, thank you for the review, and we're glad you liked your items! The video add-on is optional and is posted within 15 business days, on its own timeline separate from shipping. Your video is still within that window and will be up on our Facebook page in the next couple of days.
Crystal
Beautiful and great items from Enchanted Balls!! This game always sells out so fast!! The quality of the items are exceptional 🥰🫶❤️
My Enchanted Balls experience was one for the books. The amount of blue balls I got made it much sweeter. Definitely will be playing it again!!!
Our Story
Enchanted String began with a few handmade bracelets and an opportunity I never expected. As it grew, so did my determination to turn it into something special.
Today, my husband Mario, my daughter Alina, and I operate Enchanted String from our Florida office, where we ship orders, host live shows, and create experiences that bring people together from across the country. What began with a few bracelets has grown into mystery scoops, stationery, accessories, beauty finds, and so much more, but the heart behind it remains the same.
Our goal has always been simple: create moments of excitement, joy, and connection for the people who choose to spend a little of their time with us.
Whether you’ve been here since the beginning or you’re just discovering Enchanted String, I am so grateful you’re here. Thank you for supporting our family, our small business, and the community we’ve built together.
Thank you for being part of the magic.
Crystal
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